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Does this sensor work with Razberry?

I have two of them. One is working correctly, but one not. When i open window, 'Door/Window' is always ON, but 'Access Control Alarm' change state. Dos someone now how to fix this. 3x Zipato Burglar Alarm always are ON This i my items on 'Razberry / Z-Wave' controller: Zipato Access Control Alarm (#...