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I still have not found the log file. Any help would be greatly appreciated.

I'm trying to find the log and can't find where it is located. After re-seating the UZB and rebooting the system it's no longer giving me the controller error but my lock still fails the security update. It is just listing as Battery Device and the type is Secure Keypad.

I've updated it and still get the same thing. I also get some times where I get the message saying "inclusion takes a long time to start up" and I'm also frequently getting "Unable to update data. controller.AddNodeToNetwork(1)" I have completely uninstalled and reinstalled and s...

I have a Kwikset 910. When I add it it shows up as a “secure keypad” instead of a lock. I have a post http://forum.zwave.me/viewtopic.php?f=3419&t=25136&sid=e25ac144304bf3af0bf84f816bc53825 that explains everything. I tried the update recommendation by Support this morning and still have the...

Also, what is required for S2? I have a My Cloud and the UZB for it. I have a lock that isn’t learning in properly and I’m hoping some updates fix that.

When this releases will the update for the WD My Cloud be coming as well?

Do you have any suggestions?

I have a WD EX2 Ultra. It appears the z wave network itself is working otherwise, it just misidentifies the lock.

I’ve continued to try and it’s always the same result. It seems others may have had similar issues but I don’t see where it’s ever been resolved.

I got everything set up and installed correctly from what I can tell. I am now trying to add my only device at the moment which is my door lock. I can add it via the expert menu but it doesn't seem to have any of the correct info. It shows up in the system as a "secure keypad" but doesn't ...