Activate Z-Way License Key

Discussions about Z-Way software and Z-Wave technology in general
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jonathan.kax
Posts: 1
Joined: 27 Sep 2017 13:54

Activate Z-Way License Key

Post by jonathan.kax » 27 Sep 2017 14:02

I recently purchased a USB dongle (ZMEEUZB1) and a Z-Way license.

However my attempt to activate the license failed. After clicking the "Verify" button the webpage responded "License key verified successfully", and after about 10 seconds it displayed "Unable to upgrade capabilities".

I read on these forums that this might be due to old firmware in the USB dongle. So I upgraded the bootloader and firmware to the latest version.

Now when I retry to activate the license the webpage responds "Unable to verify the License Key". Does my license key have to be reset in any way?

Best regards,

Jonathan

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PoltoS
Posts: 3817
Joined: 26 Jan 2011 19:36

Re: Activate Z-Way License Key

Post by PoltoS » 29 Sep 2017 20:41

Please wrote us by mail on ps@ or on info@ - your dongle app version (5.xx), scratch and uuid. We will help to regenerate it.

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PoltoS
Posts: 3817
Joined: 26 Jan 2011 19:36

Re: Activate Z-Way License Key

Post by PoltoS » 16 Oct 2017 19:27

Problem fixed

ghrayfahx
Posts: 39
Joined: 09 Jul 2017 04:25

Re: Activate Z-Way License Key

Post by ghrayfahx » 16 Nov 2017 03:20

I'm having this issue myself now. Upgrading really did a number on me today. LOL

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