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Re: find.z-way.me working?

Posted: 06 Jan 2018 15:23
by RolfKunkel
I confirm that an improvement is visible for me but the service is still not reliable. Sometimes it works and sometimes it does not work. Hope you can fix this in reasonable time.

Re: find.z-way.me working?

Posted: 07 Jan 2018 02:41
by PoltoS
Correct, it is better, but still not stable. New servers are in progress.

Re: find.z-way.me working?

Posted: 13 Jan 2018 00:31
by syzygy
I'm glad to have found this forum post - I've not had my find.z-wave.me link working since just before Christmas, which is a shame because I wanted to show off how well it works with Alexa! I thought it was something I had done... (it normally is!)

I hope you can get it working again soon - perhaps it's worth putting an announcement in the news / known problems page while the servers are unstable? Thank you for the updates.

All the best

james
--
UK : A little knowledge: I'm a dangerous thing.

Re: find.z-way.me working?

Posted: 16 Jan 2018 00:17
by RolfKunkel
Dear Support Team,

Did you progress installing new server to stabilise the Alexa service?

Re: find.z-way.me working?

Posted: 16 Jan 2018 13:36
by enbemokel
From my experience it was better one week ago, the last days it´s very bad.........

Re: find.z-way.me working?

Posted: 21 Jan 2018 15:24
by PoltoS
We have launched two additional servers for find.z-wave.me services. Currently we are looking how the load is balanced. Please let us know here if you experience problems accessing find.z-wave.me service.

Re: find.z-way.me working?

Posted: 21 Jan 2018 18:41
by ahorndesign
PoltoS wrote:
21 Jan 2018 15:24
We have launched two additional servers for find.z-wave.me services. Currently we are looking how the load is balanced. Please let us know here if you experience problems accessing find.z-wave.me service.
There is a very serious problem with this, contact me personally for details.

Re: find.z-way.me working?

Posted: 21 Jan 2018 22:01
by RolfKunkel
I made a test a few minutes ago switching a device using Alexa interface. 7 attempts and only one was successful. Six times no response (or too late response) from zwave server. For me no improvement visible.

Re: find.z-way.me working?

Posted: 22 Jan 2018 08:53
by Popp Wod
It failed for me this morning 6:00 and a minute ago.
Yesterday I was able to successfully switch the light with Alexa once.

Still not fixed for me.

Re: find.z-way.me working?

Posted: 22 Jan 2018 13:20
by RolfKunkel
A few minutes ago I triggered approx. 10 device commands using Alexa service and all worked well and server response time was Fantastic. The best performance since 4 weeks.