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Popp smoke detector always shows 100% for battery charge even though the battery is empty

Posted: 17 Jun 2018 21:23
by dantoine
Hello, with my Popp smoke detectors 004001 the battery indicator does not work under razberry Z-Way. It is always 100% displayed, although the battery is only 25% full according to a measurement and the smoke detector already indicates an acoustic warning for the empty battery. What can I do to get a correct battery charge display in Z-Way?

Re: Popp smoke detector always shows 100% for battery charge even though the battery is empty

Posted: 18 Jun 2018 01:47
by PoltoS
Try to make an explicit request (for example in Expert UI press in Config-uration->Expert Commands -> Battery Get and wake up the device). If the report will be 100%, it is a problem of the device, not Z-Way

Re: Popp smoke detector always shows 100% for battery charge even though the battery is empty

Posted: 18 Jun 2018 09:11
by Z-Wave Support
Hello,

The Popp smoke detector is not able to display the current battery status. It only indicates full or when the battery is discharged. However, the detector signals itself 1 month before the battery is empty.

BR Z-Wave Support