How to fix Z-Wave errors with Linear GD00Z-4 Garage Door opener?

[michaeljames]

I purchased a Linear GD00Z-4 garage door opener last year and it worked perfectly without a hitch.

I am using a Samsung SmartThings v3 hub. I am controlling using the app and Alexa.

Then all of a sudden, it only started understanding “close” commands and the sensor wasn’t sensing the correct status of the door. I replaced the batteries, reset the controller, removed & re-added the device. I even bought an entire new device.

The new device is now having the same issues as the old one.

When I run a “Z-Wave Network Repair”, I usually get these errors:

“Network repair for Garage Door [13]. Could not assign new route.” “Network repair for Garage Door [13]. Could not delete old routes.” “Network repair for Garage Door [13]. Could not update neighbors.”

How can I fix these? Thanks!

[PoltoS]

I fear people here are mostly on Z-Way. You are better to visit Smart Things forum