Philio PAN04-1A lost multichannel interview

[SirHegel]

To be honest, I have never done a downgrade before. Should it work using the firmware updater form? I tried to downgrade to v4.0.2 using the "update to" option, but after the upgrade the version is still v4.1.1.

[piet66]

for Raspbian:

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PKG=z-way-3.2.3_armhf.deb
wget -O /tmp/$PKG https://storage.z-wave.me/z-way-server/$PKG
sudo dpkg -i /tmp/$PKG

Don't forget to install this fix too
https://forum.z-wave.me/viewtopic.php?p=96088#p96088

[SirHegel]

Thanks @piet66 - is there something else that needs to be done? I downgraded to 3.2.3 but the UI still tells the installed version is 4.1.1 - is the UI just showing some cached value or something?

Unfortunately this does not seem to fix the problem. Considering full reset and start from scratch, but it is going to be a PITA, as I have 31 devices and most of them are enclosed behind wall switches etc, so it is gonna require helluva lot of work to reset them all.

[piet66]

There's nothing else to do. Maybe restart again or clear the browsers cache.

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VERS=`cd /opt/z-way-server; LD_LIBRARY_PATH=./libs ./z-way-server -h 2>/dev/null | head -n 1 | cut -d' ' -f3`
echo  current version: $VERS

[SirHegel]

Thanks piet66 and others for help. Apparently it required full reboot to get the downgraded version up an running.

I can now confirm that after downgrading to 3.2.3 the Philio relays interview normally and the switches reappear, so there is definitely a bug in some of the later releases. I hope developers see this and take a closer look.

[Vovven]

I realized that my PAN04's are PAN04-1B, but I guess the interview process would be the same.
At least the same problem is with PAN04-1B as with PAN04-1A.

[lanbrown]

4.x has some major changes for Z-Wave. So that is why I suggested 3.2.3 as that was the last stable 3.x version.

Yes, after a downgrade a reboot is required.

I would contact Z-Wave.me support directly:
https://z-wave.me/support/how-to-report-a-bug/

[picachu]

Some of them showed as "interview not completed", forcing interview does not proceed on these devices until each interview is clicked individually. MultiChannel interview does not work at all.

Any hints how to fix this?

Who has such a problem and who does not pass the interview, run the command

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http://IP:8083/JS/Run/zway.InjectPacket(XX,[0x60,0x08,0x40,0x03]) 

XX is the device number.
The interview will take place.

[RandomTask]

Hello, the problem is known and it is unfortunately on the device side, the difference between 3.2.3 and the current version is that the passage of the interview has become more strict
To fix this problem, simply run the command replacing the IP and device ID

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http://IP:8083/JS/Run/zway.InjectPacket(DEVICE_ID,[0x60,0x08,0x40,0x03])

Example:

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http://192.168.31.31:8083/JS/Run/zway.InjectPacket(4,[0x60,0x08,0x40,0x03])