Updating firmware for Aeotec Multisensor 6 from RaZberry

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tridy
Posts: 6
Joined: 12 Sep 2016 15:54

Updating firmware for Aeotec Multisensor 6 from RaZberry

Post by tridy » 02 Dec 2019 14:03

Hi.
I was wondering if there is a way of updating the hardware for Aeotec Multisensor 6 from RaZberry.
When i navigate to the device, it has the ability to use the file and push it, however this is a hec file that is not accepted.
Aeotec has the page showing how to update firmware via HomeSeer, or with their Z-Stick but I use RaZberry.

So, will it work if I just rename the hec file to hex and upgrade the firmware via RaZberry or something like this? Or do they have their proprietary format for upgrading the firmware?

Thanks!

tridy
Posts: 6
Joined: 12 Sep 2016 15:54

Re: Updating firmware for Aeotec Multisensor 6 from RaZberry

Post by tridy » 03 Dec 2019 10:48

Got a reply from Aeotec support; they said it is not possible.
Unfortunately, this is not possible, files with the extension hec are specially coded for Homeseer and cannot be compatible with other hubs.

We do not issue ota or hex fies for our devices. I ask for your understanding. Please use our update tool together with a Z-Wave USB stick.

Best regards
xxxx xxxx
Field Application Engineer
Aeotec
Well, I do not feel like buying Z-Wave USB Stick just to upgrade the firmware the devices.
This is something I did no research before buying the device - a lesson for the next time.

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PoltoS
Posts: 5091
Joined: 26 Jan 2011 19:36

Re: Updating firmware for Aeotec Multisensor 6 from RaZberry

Post by PoltoS » 09 Dec 2019 02:35

We are discussing with Aeotec about making some sort of "zec" for us. May be it will work.

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