Hue app not working after update
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- Posts: 23
- Joined: 06 Sep 2018 13:54
Hue app not working after update
I updated to 4.1 last night and the philips hue app 1.1 no longer works. My log shows a 'send action error'. I have deleted and reinstalled the app without success. Any suggestions? I really don't want to start from scratch.
Re: Hue app not working after update
Hello!
Could you please share logs with us or provide remote access to check it? This part was not touched but might be affected indirectly.
Could you please share logs with us or provide remote access to check it? This part was not touched but might be affected indirectly.
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- Posts: 23
- Joined: 06 Sep 2018 13:54
Re: Hue app not working after update
Thank you for your response, I have gone into settings and checked the 'Enable remote access' . I think it may have something to do with the app 'Dimmable Scene' since it has lost its room assignment and name of scene (maybe?). Is there anything else I need to do to allow access?
Re: Hue app not working after update
You should send in PM your remote ID/login/password. Or on support@z-wave.me
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- Posts: 23
- Joined: 06 Sep 2018 13:54
Re: Hue app not working after update
Thank you I'll send it shortly.