z-way server won't boot stuck in include mode

[alastairduncan]

I have a rasberypi with the z-way board and this was working fine but has now stopped working and the server now refuses to boot. The red led on the board is lit which means its in include mode. This is the last bit of the log as its trying to boot up:

[2014-10-21 20:17:32.681] Opened device: /dev/ttyAMA0
[2014-10-21 20:17:32.682] Worker thread successfully created
[2014-10-21 20:17:32.683] Worker thread entry point
[2014-10-21 20:17:32.693] Adding job: Get controller info and supported function classes
[2014-10-21 20:17:32.696] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2014-10-21 20:17:32.885] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2014-10-21 20:17:32.896] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2014-10-21 20:17:33.078] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2014-10-21 20:17:33.090] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2014-10-21 20:17:33.270] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2014-10-21 20:17:33.271] Job 0x07 (Get controller info and supported function classes) dropped: too many resends
[2014-10-21 20:17:33.271] Job 0x07 (Get controller info and supported function classes): fail
[2014-10-21 20:17:33.271] Get Serial API Capabilities returned zero.
[2014-10-21 20:17:33.271] Removing job: Get controller info and supported function classes
[2014-10-21 20:17:33.282] Worker thread exit point
[2014-10-21 20:17:33.282] Worker thread successfully finished

I'm running v1.7.2 of the z-way server

Is there any way to reset the board so that the server can boot up correctly?

Thanks

Alastair

[PoltoS]

have you tried to power of your RPi? may be it died?

[alastairduncan]

Yes I have

[PoltoS]

Unfortunately, seems, it died. We apologize. What are numbers written on your board? Of it does not work anymore, I suggest to do RMA via your shop.

[alastairduncan]

The only number that I can see is this RZ-014 94U-0 Thre is a sticker over the rest with a date 270514 which was around when it was purchased. It has still not sprung to live so I will return it and get an exchange

Thanks

[alastairduncan]

I found a further number with the barcode on the box

696859123290