Page 2 of 2

Re: Issue interviewing HeatIT thermostat

Posted: 04 Apr 2018 16:57
by latitude
PoltoS wrote:
25 Dec 2017 11:20
There is a way the remove this meter feature via fixing internal Z-Way structures. But better to as for new fw from HeatIt with this bug fixed
Are you able to offer any insight how to ignore the meter? I am using a razberry.z-wave.me setup. Without a fix from Heatit the device is no more useful than a static wall mounted controller!

Re: Issue interviewing HeatIT thermostat

Posted: 05 Apr 2018 16:20
by latitude
I had a very unhelpful reply from Heatit basically suggesting I should just buy v2 when it comes out as meter will be supported there - NOT likely if they cannot help us fix v1 - I'd recommend anyone to stay well clear of HeatIT zwave products it if they provide NO support or help whatsoever.

Any advice on how to exclude the meter from the interview would be most helpful to many as without it it is an expensive piece of junk as it keeps dropping off the system with an incomplete interview.

Re: Issue interviewing HeatIT thermostat

Posted: 05 Apr 2018 17:38
by jeey
the thermostat works just fine without the metering interview part, it just annoying in the zway admin panel

Maybe PoltoS can suggest some way to exlucde that part of the interview on this device?

Re: Issue interviewing HeatIT thermostat

Posted: 12 Apr 2018 00:47
by boerre
Its not only lack of meters you ar missing when going to only 92 % but the whole configuration and node setup. This is really critical for heat It. If you try with Aeon Z-stick, its easy to include HeatIt. This is probably a bug in Razberry and not HeatIT