Downloading apps problem

Discussions about RaZberry - Z-Wave board for Raspberry computer
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Dante
Posts: 2
Joined: 21 Jun 2017 17:32

Downloading apps problem

Post by Dante »

Hi.

When I try to install the application, I get an error "Failed to install the app."

Trace like this:

Code: Select all

sudo strace -fp <z-way-server pid> -e trace=file
Returns the following error when attempting to start the installation:

Code: Select all

stat64("/etc/ssl/certs/157753a5.1", 0x726fd500) = -1 ENOENT (No such file or directory)
I did not find any information about the certificate 157753a5.1 and it's not installed in system

Tried to run:

Code: Select all

sudo apt-get install ca-certificates
from this topic https://forum.z-wave.me/viewtopic.php?f ... 5.1#p63589
but the error continues to appear
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Downloading apps problem

Post by PoltoS »

I fear the problem is not in the cert. Any other errors? Can you send us full strace by mail? also -e trace=process

Also what is your OS and distro?
Dante
Posts: 2
Joined: 21 Jun 2017 17:32

Re: Downloading apps problem

Post by Dante »

Can you plaese write your email?

Until I place the full trace here:

trace=file

Code: Select all

Process 485 attached with 10 threads
[pid   631] stat64("/etc/localtime", {st_mode=S_IFREG|0644, st_size=118, ...}) = 0
Process 5203 attached
[pid  5203] open("/usr/lib/ssl/openssl.cnf", O_RDONLY|O_LARGEFILE) = 9
Process 5204 attached
[pid  5204] open("/etc/resolv.conf", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] open("/etc/nsswitch.conf", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] open("tls/v7l/neon/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/neon/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/neon/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/neon/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/neon/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/neon/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("neon/vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("neon/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("vfp/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("/opt/z-way-server/libs/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)
[pid  5204] open("/lib/arm-linux-gnueabihf/libnss_files.so.2", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] open("/etc/host.conf", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] open("/etc/hosts", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] open("tls/v7l/neon/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/neon/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/neon/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/neon/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/neon/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/neon/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("neon/vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("neon/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("vfp/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("/opt/z-way-server/libs/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)
[pid  5204] open("/lib/arm-linux-gnueabihf/libnss_mdns4_minimal.so.2", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] open("tls/v7l/neon/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/neon/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/v7l/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/neon/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/neon/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("tls/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/neon/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/neon/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("v7l/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("neon/vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("neon/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("vfp/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("/opt/z-way-server/libs/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
[pid  5204] open("/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)
[pid  5204] open("/lib/arm-linux-gnueabihf/libnss_dns.so.2", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] stat64("/etc/resolv.conf", {st_mode=S_IFREG|0644, st_size=49, ...}) = 0
[pid  5204] open("/etc/resolv.conf", O_RDONLY|O_CLOEXEC) = 9
[pid  5204] +++ exited with 0 +++
[pid  5203] stat64("/dev/urandom", {st_mode=S_IFCHR|0666, st_rdev=makedev(1, 9), ...}) = 0
[pid  5203] open("/dev/urandom", O_RDONLY) = 11
[pid  5203] stat64("/etc/ssl/certs/157753a5.0", {st_mode=S_IFREG|0644, st_size=1521, ...}) = 0
[pid  5203] open("/etc/ssl/certs/157753a5.0", O_RDONLY|O_LARGEFILE) = 11
[pid  5203] stat64("/etc/ssl/certs/157753a5.1", 0x724fd500) = -1 ENOENT (No such file or directory)
[pid  5203] +++ exited with 0 +++
and trace=process

Code: Select all

Process 485 attached with 10 threads
[pid   631] clone(Process 5229 attached
child_stack=0x724fef88, flags=CLONE_VM|CLONE_FS|CLONE_FILES|CLONE_SIGHAND|CLONE_THREAD|CLONE_SYSVSEM|CLONE_SETTLS|CLONE_PARENT_SETTID|CLONE_CHILD_CLEARTID, parent_tidptr=0x724ff4b8, tls=0x724ff910, child_tidptr=0x724ff4b8) = 5229
[pid  5229] clone(Process 5230 attached
child_stack=0x71afef88, flags=CLONE_VM|CLONE_FS|CLONE_FILES|CLONE_SIGHAND|CLONE_THREAD|CLONE_SYSVSEM|CLONE_SETTLS|CLONE_PARENT_SETTID|CLONE_CHILD_CLEARTID, parent_tidptr=0x71aff4b8, tls=0x71aff910, child_tidptr=0x71aff4b8) = 5230
[pid  5230] exit(0)                     = ?
[pid  5230] +++ exited with 0 +++
[pid  5229] exit(0)                     = ?
[pid  5229] +++ exited with 0 +++
My OS version: Linux raspberrypi 4.4.46-v7+ #959 SMP Fri Feb 3 17:24:25 GMT 2017 armv7l GNU/Linux
And z-wave info distr info:
Firmware version v2.3.4
UI version 1.7.0-RC-12
Built date 29-03-2017 15:36:36
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