ZMEERAZ2 board cannot include ANY z-wave device

Discussions about RaZberry - Z-Wave board for Raspberry computer
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venzo
Posts: 2
Joined: 04 Mar 2018 13:59

ZMEERAZ2 board cannot include ANY z-wave device

Post by venzo »

Hi,

I’m having a problem with a brand new ZMEERAZ2 I bought a couple of weeks ago.
It cannot include ANY z-wave device I try.

Test setup:
Boards tested on: Raspberry Pi B+ and Raspberry Pi2, 2.4A power supply
OS: official image from your web site
SD cards: 8GB class 6, 16GB class 10
Other OS tested: OpenHub2, Domoticz
All installations are being done separately on fresh formatted SD cards.
Devices (All brand new, unwrapped and unboxed by me myself):
Fibaro FGMS-001 ZW5 v3.2 EU
Philio PAN-11B EU
Philio PAT02-1A EU

The ZMEERAZ2 board fits perfectly on the GPIO pins on both Rasberry PIs, the board red LED lights every time the OS is booted or when performing a hard reset exactly as it says in the manual. I have no problem installing the ZMEERAZ2 in the OS, no matter Z-way, Domoticz or OpenHUB2. All these report the card capabilities and firmware revision correctly.
1. Physical installation – no problem
2. Download and flash the SD image from your site – no problems
3. Power up Raspberry Pi, board LED lights for a second and goes off
4. OS installs and getting a successful login via find.zwave.me
5. Placing the board and device in Include mode: (one device per try) no reaction from the software, getting the timeout message.
6. Placing both the board and device in Exclude mode: (one device per try): the green ‘Device excluded’ message pops up right away.
7. Trying again to include – not working, timeout again.
8. Reboot and try again – absolutely same result.
9. Performing firmware/software upgrade to 2.3.6 via Management-Firmware update.
10. Test again – not working
11. Reboot again, testing – nothing
12. Apt-get dist-upgrade, reboot
13. Testing again – not working
14. Going to Expert UI, placing the card and device in include mode: A message ‘Device found’ flashes for a second, but the device doesn’t get included. Tried several times with each of the devices. Exclude mode however works fine.
15. From Expert UI performed a full firmware update of the ZMEERAZ2.
16. Testing again – same results, not including.

Here is the part of the log when trying to include (every time the same):
[2018-02-19 13:36:38.567] [zway] Job 0x4a (Add/re-include node to network): Ready to add - push button on the device to be added
[2018-02-19 13:36:38.567] [D] [zway] SETDATA controller.data.controllerState = 1 (0x00000001)
[2018-02-19 13:36:43.965] [D] [zway] RECEIVED: ( 01 07 00 4A 02 02 00 00 B2 )
[2018-02-19 13:36:43.972] [D] [zway] SENT ACK
[2018-02-19 13:36:43.972] [zway] Job 0x4a (Add/re-include node to network): Node found: #0
[2018-02-19 13:36:43.972] [D] [zway] SETDATA controller.data.controllerState = 2 (0x00000002)
[2018-02-19 13:36:47.331] [D] [zway] RECEIVED: ( 01 07 00 4A 02 07 00 00 B7 )
[2018-02-19 13:36:47.331] [D] [zway] SENT ACK
[2018-02-19 13:36:47.331] [zway] Job 0x4a (Add/re-include node to network): Failed
[2018-02-19 13:36:47.332] [D] [zway] Job 0x4a (Add/re-include node to network): fail
[2018-02-19 13:36:47.332] [zway] Removing job: Add/re-include node to network
[2018-02-19 13:36:47.332] [D] [zway] SETDATA controller.data.controllerState = 0 (0x00000000)
[2018-02-19 13:36:47.332] [zway] Adding job: Add/re-include node to network
[2018-02-19 13:36:47.332] [D] [zway] SENDING (cb 0x00): ( 01 05 00 4A 05 00 B5 )
[2018-02-19 13:36:47.341] [D] [zway] RECEIVED ACK
[2018-02-19 13:36:47.341] [zway] Job 0x4a (Add/re-include node to network): Stop done
[2018-02-19 13:36:47.341] [D] [zway] Job 0x4a (Add/re-include node to network): success
[2018-02-19 13:36:47.342] [zway] Removing job: Add/re-include node to network

Attaching also the ZMEERZ2 board information report from z-way.

All of the above tests were performed on both Raspberry Pis with both SD cards, fresh flash.

Conclusions: serial interface (hardware) working correctly, radio (hardware) working correctly, Z-wave stack (software) fails.

Any suggestions / ideas ?
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venzo
Posts: 2
Joined: 04 Mar 2018 13:59

Re: ZMEERAZ2 board cannot include ANY z-wave device

Post by venzo »

Almost two week and no response here. Wrote a week ago to the support e-mail on z-wave.me - NO ANSWER even there!?

I am now a not so happy customer!
...

And now did a new clean install of Jessie, followed by wget -q -O - razberry.z-wave.me/install | sudo bash.
OS and software installs on the Raspberry absolutely flawlessly.
Going then to find.z-wave.me gives me NO address or whatsoever sign that z-wave.me finds my server. Though I have no problem connecting to it on my internal IP address.

So, I'm still waiting for solution.
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