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Why is Alexa failing again ?

Posted: 13 Mar 2018 20:09
by micky1500
Am I the only one seeing Alexa-z-way is down ?
been 14 hours without a working system.

I have disabled and re-enabled Alexa app.
Disabled and re-enabled Z-Wave Network Access.
Restarted z-way-server.
Rebooted my router.
Rebooted Raspberry pi3.

Still Alexa says "'Device' not responding"

I'm guessing it's a problem my end. No one else is reporting any issues.
any ideas ?

Re: Why is Alexa failing again ?

Posted: 16 Mar 2018 19:53
by jarek
same here. problem exists in my setup from few days

Re: Why is Alexa failing again ?

Posted: 17 Mar 2018 00:25
by PoltoS
Is your box connected to find?

Re: Why is Alexa failing again ?

Posted: 17 Mar 2018 14:48
by micky1500
Raspberry says it is connected (find.z-wave.me [46.20.244.72]) :-
sudo netstat -nap
tcp 0 0 192.168.1.89:35932 46.20.244.72:22 ESTABLISHED 953/ssh

Alexa commands were failing on Tuesday.
Wednesday morning Alexa was working again without me doing anything to fix it.
Wednesday evening Alexa was failing again. And has not been working since Wednesday.


It has started working again "Yippee"
This time I tried :-
Rebooted Raspberry pi3 - Didn't work
Disabled/Enabled Alexa App - Didn't work
Disabled/Enabled Remote Access App - Didn't Work
Disabled/Enabled Alexa App again. Now Alexa is working.


It has been working now for 10 minutes.

Thanks.

Re: Why is Alexa failing again ?

Posted: 22 Mar 2018 10:25
by RolfKunkel
Alexa Service was super stable for me the last weeks. Since yesterday I experience the same issues as in January. I get the error message "no response from device". Is this a known Problem? Is the zway.me Team aware?

Rolf

Re: Why is Alexa failing again ?

Posted: 22 Mar 2018 23:31
by Spirit78
This is the exact same issue Im experiencing with Apple Homekit Gate. Works when you pair it and after a day or so it stoppes responding

Re: Why is Alexa failing again ?

Posted: 29 Mar 2018 15:19
by jarek
Alexa is again failing (Device' not responding when trying to turn off lights).
Any permanent solution for this bug?

Re: Why is Alexa failing again ?

Posted: 09 Apr 2018 01:58
by erik12
They just announced the upgrade had been put in and she needed to reboot into my Echo. I believe that it had been more than only a very simple outage.I really have an atmosphere they'd to put in some kind of server patch system-wide.

Showbox Apk

Re: Why is Alexa failing again ?

Posted: 09 Apr 2018 11:41
by jarek
my issue was solved with reinstalling alexa (app in smart-home, re-enabling skill in alexa, rediscovering devices)

Re: Why is Alexa failing again ?

Posted: 09 May 2018 21:46
by Wikibear
I uninstall Alexa App in Smarthome and remove the Skill, but i still get the error, that Authentication failed...

1XXXXXX/abcdef
mypassword

is this right? Then there is an issue... I get the hint that i must enable Alexa module...
I remove all and try again and don't have any success...