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No users in "User management"

Posted: 19 May 2018 15:15
by tridy
Hi.

It seems that I can add new users but cannot manage them. They do not appear in the manage UI:

User_Management _No_Users.png
User_Management _No_Users.png (73.58 KiB) Viewed 17759 times

Firmware version
v2.3.7

UI version
1.8.0-RC-38

Is there a way to fix it?

Thanks!

Re: No users in "User management"

Posted: 11 Nov 2020 02:37
by Krooms
Same problem here with 3.1.1

Re: No users in "User management"

Posted: 11 Nov 2020 04:04
by PoltoS
Please provide us remote access to analyse the issue

Re: No users in "User management"

Posted: 15 Nov 2020 18:32
by jarek
in one of the previous version I had same issue - I checked configuration file and there were duplicated users saved (same name, same ID) - I removed duplicate and it started working.
tridy wrote:
19 May 2018 15:15
Hi.

It seems that I can add new users but cannot manage them. They do not appear in the manage UI:

User_Management _No_Users.png

Firmware version
v2.3.7

UI version
1.8.0-RC-38

Is there a way to fix it?

Thanks!

Re: No users in "User management"

Posted: 17 Nov 2020 03:31
by PoltoS
Thanks, we will also check to make sure it is not possible to add user with the same login name

Re: No users in "User management"

Posted: 13 Feb 2022 21:33
by feuersee
Hello,
the same behavior here...

Software info
Firmware version v3.2.2
UI version v1.13.4
Built date 29-11-2021 15:34:48

Any idea? Thanks!
Stephan

Re: No users in "User management"

Posted: 14 Feb 2022 02:07
by PoltoS
Please halt Z-Way, open configjson-..... file in /opt/z-way-server/automation/storage and make sure to rename users that have the same login and id.

How have you managed to do it? Have you added users recently? We were unable to reproduce this. May be you remember what you did when this happened?

Re: No users in "User management"

Posted: 26 May 2023 23:27
by runaas
Hi,
How can I "Please halt Z-Way, open configjson-..... file in /opt/z-way-server/automation/storage"
as I cannot see all users either.
Rune

Re: No users in "User management"

Posted: 27 May 2023 02:17
by PoltoS

Code: Select all

sudo /etc/init.d/z-way-server stop