No users in "User management"

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tridy
Posts: 7
Joined: 12 Sep 2016 15:54

No users in "User management"

Post by tridy »

Hi.

It seems that I can add new users but cannot manage them. They do not appear in the manage UI:

User_Management _No_Users.png
User_Management _No_Users.png (73.58 KiB) Viewed 17725 times

Firmware version
v2.3.7

UI version
1.8.0-RC-38

Is there a way to fix it?

Thanks!
Krooms
Posts: 33
Joined: 18 Mar 2018 04:18

Re: No users in "User management"

Post by Krooms »

Same problem here with 3.1.1
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PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: No users in "User management"

Post by PoltoS »

Please provide us remote access to analyse the issue
jarek
Posts: 29
Joined: 09 Oct 2017 11:18

Re: No users in "User management"

Post by jarek »

in one of the previous version I had same issue - I checked configuration file and there were duplicated users saved (same name, same ID) - I removed duplicate and it started working.
tridy wrote:
19 May 2018 15:15
Hi.

It seems that I can add new users but cannot manage them. They do not appear in the manage UI:

User_Management _No_Users.png

Firmware version
v2.3.7

UI version
1.8.0-RC-38

Is there a way to fix it?

Thanks!
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: No users in "User management"

Post by PoltoS »

Thanks, we will also check to make sure it is not possible to add user with the same login name
feuersee
Posts: 34
Joined: 07 Jan 2016 01:53

Re: No users in "User management"

Post by feuersee »

Hello,
the same behavior here...

Software info
Firmware version v3.2.2
UI version v1.13.4
Built date 29-11-2021 15:34:48

Any idea? Thanks!
Stephan
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: No users in "User management"

Post by PoltoS »

Please halt Z-Way, open configjson-..... file in /opt/z-way-server/automation/storage and make sure to rename users that have the same login and id.

How have you managed to do it? Have you added users recently? We were unable to reproduce this. May be you remember what you did when this happened?
runaas
Posts: 4
Joined: 23 Apr 2021 11:53

Re: No users in "User management"

Post by runaas »

Hi,
How can I "Please halt Z-Way, open configjson-..... file in /opt/z-way-server/automation/storage"
as I cannot see all users either.
Rune
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: No users in "User management"

Post by PoltoS »

Code: Select all

sudo /etc/init.d/z-way-server stop
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