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After upgrading 2.3.6 to 2.3.8 - lost all settings

Posted: 23 Jan 2019 21:22
by bladerunner2020
I am really shocked - after updating to 2.3.8, all settings, all devices are gone.
Is there any way to restore them?

Re: After upgrading 2.3.6 to 2.3.8 - lost all settings

Posted: 24 Jan 2019 14:23
by enbemokel
Sure, hopefully you have your backups available, you need the one from expert menu and the one from gui.
Try to search in the forum, there are some advices. Good luck

Re: After upgrading 2.3.6 to 2.3.8 - lost all settings

Posted: 24 Jan 2019 16:45
by bladerunner2020
Thanks!
I was lucky enough - I was able to downgrade to v2.3.6 and all settings are back.
I bought hardware controller from zwave.me and yesterday. It's quite old and firmware 2.3.8 required to do upgrade of OS (as I discovered yesterday).
I was unpleasantly surprised that the upgrader didn't check OS and failed to install. zwave.me knew this since last October....
Quite strange attitude to customers...