Failed to upgrade to version 3

Discussions about RaZberry - Z-Wave board for Raspberry computer
Josjr
Posts: 7
Joined: 02 Sep 2019 22:38

Re: Failed to upgrade to version 3

Post by Josjr » 14 Sep 2019 22:45

And again my Z-Wave network is going down.

Light besides my backdoor stops working, this is a Fibaro Double Switch 2.
Z-Way tells me that this device is dead.

Unplugged a Aeotec Repeater and put this on the ground floor in a power plug.
But also this device now ends up being dead.

My Z-way is located in my fuse and the total floor is 6m by 7m so would be very bad if this wasn't even possible.
The repeater is located at about 2.5m from the Z-way controller (RazBerry).

Does anyone have expierence with other gateways because I don't know if buying another gateway (Fibaro or Athom Homey) would solve my issue?
I don't trust the Z-wave devices at the moment.

maniekp
Posts: 1
Joined: 15 Sep 2019 19:40

Re: Failed to upgrade to version 3

Post by maniekp » 15 Sep 2019 19:46

@PoltoS

what does it mean if both LED's are on ? It is any way to get board to work ?
It does mean that firmware upgrade is unreliable process and we will finish with BRICKED Razberry module ?


"Does your board show both LEDs? In that case please replace it. Sorry for this."

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PoltoS
Posts: 4991
Joined: 26 Jan 2011 19:36

Re: Failed to upgrade to version 3

Post by PoltoS » 16 Sep 2019 23:42

Why have you started with 5.04 -> 5.07 firmware while you had 5.00 on your board. And 5.00 is very very old and I'm not even sure we had upgrades of it. It is the very first board on 5th gen made 5 or 6 years ago.

Both LEDs faintly shining means it is bricked. Unfortunatelly some blue boards can have this problem - manufacturing issue by our partners. Please replace it.

Josjr
Posts: 7
Joined: 02 Sep 2019 22:38

Re: Failed to upgrade to version 3

Post by Josjr » 17 Sep 2019 01:10

@PoltoS: I got the newest version on the Razberry, how:
- I reinstalled my Raspberry
- Installed Z-Way again with the single bash line
- Did go to expert > firmware upgrade
- Needed to reinstall z-way server again (with purge) because otherwise I wasnt able to open the 8083 page anymore
- I upgraded from 5.00 > 5.04 > 5.07 > 5.23 (or something) > 5.32 > 5.36 if I`m correct

Restarted my system again (couple of times in between)
But now I see in Z-Way the Z-Way controller it self is dead?
I was able to confirm with the commandline the firmware was upgraded and also the bootloader was correctly upgraded.

But now also the red led stays on, on my Razberry.

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PoltoS
Posts: 4991
Joined: 26 Jan 2011 19:36

Re: Failed to upgrade to version 3

Post by PoltoS » 17 Sep 2019 01:41

This is normal. Enjoy the new 5.36! We will fix the red LED in next firmwares. This indicates Smart Start running

Josjr
Posts: 7
Joined: 02 Sep 2019 22:38

Re: Failed to upgrade to version 3

Post by Josjr » 17 Sep 2019 08:47

But why is z-way expert telling me this device itself is dead?

Josjr
Posts: 7
Joined: 02 Sep 2019 22:38

Re: Failed to upgrade to version 3

Post by Josjr » 17 Sep 2019 13:23

I restored my previous config now it seems to work again.. except the error I get when opening settings regarding remote app or something.

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PoltoS
Posts: 4991
Joined: 26 Jan 2011 19:36

Re: Failed to upgrade to version 3

Post by PoltoS » 18 Sep 2019 02:09

This is a strangeness in the Z-Wave Serial API that you can ask if you are reachable and sometimes the protocol will report yes, sometimes - no. Don't ask why ;)

Jaj72
Posts: 2
Joined: 17 Jan 2016 21:07

Re: Failed to upgrade to version 3

Post by Jaj72 » 01 Oct 2019 20:27

I followed the instructions on https://z-wave.me/z-way-v3-0-0/ including upgrading to Stretch. Now I can't access Z-Way through IP:8083 or IP:8084. Can anyone please give me some advice?

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