Z-Wave Razberry installation issue on Raspberry PI4

[russzz57]

Good Evening,

I am new in this world and i just register today into this formidable Forum- I hope that you can provide me your Help.

I bought a Z-Wave Razberry card, which has been installed into my Raspberry PI 4 .
I tried to install it from my SSH session but unfortunately I got the below error messages.
Please could you help me to troubleshoot this error ? Unfortunately i am not an expert of this new system.
What do I need to do to resolve this issue ?

1 – See below the result of this comand : wget -q -O - https://razberry.z-wave.me/install | sudo bash

Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
webif:armhf : Depends: libssl1.0.2:armhf but it is not installable
z-way-full : Depends: z-way-server but it is not installable
Depends: webif but it is not installable
zbw : Depends: z-way-server but it is not installable
E: Unable to correct problems, you have held broken packages.
dpkg-query: no packages found matching z-way-server
dpkg-query: no packages found matching webif
dpkg-query: no packages found matching zbw

2 – See below the result of command : sudo apt-get update

pi@raspberrypiZZ1:~ $ sudo apt-get update
Hit:1 http://archive.raspberrypi.org/debian bullseye InRelease
Hit:2 http://security.debian.org/debian-security bullseye-security InRelease
Hit:3 http://deb.debian.org/debian bullseye InRelease
Hit:4 http://deb.debian.org/debian bullseye-updates InRelease
Hit:5 https://repo.z-wave.me/z-way/raspbian bullseye InRelease
Reading package lists... Done
N: Skipping acquire of configured file 'main/binary-arm64/Packages' as repository 'https://repo.z-wave.me/z-way/raspbian bullseye InRelease' doesn't support architecture 'arm64'

3 – Result of command : cat /etc/os-release

PRETTY_NAME="Debian GNU/Linux 11 (bullseye)"
NAME="Debian GNU/Linux"
VERSION_ID="11"
VERSION="11 (bullseye)"
VERSION_CODENAME=bullseye
ID=debian
HOME_URL="https://www.debian.org/"
SUPPORT_URL="https://www.debian.org/support"
BUG_REPORT_URL=https://bugs.debian.org/

Thanks and regards.

[PoltoS]

Sorry, arm64 is not yet supported. Please use arm32

[russzz57]

Thanks for your feedback.

This means that i need to rebuild my OS from scratch, and use arm32 version?

[harre]

I used the SD-card image when I installed my pi4 like one year ago.
https://razberry.z-wave.me/z-way-server ... ry.img.zip

[PoltoS]

https://razberry.z-wave.me/z-way-server ... ry.img.zip

We have just updated this image to the new bullseye.

[russzz57]

Thanks Guys.
This latest version bullseye updated - is it the arm32 version?

[PoltoS]

yes, it is arm32

[russzz57]

Hi,
Please could you confirm me if arm64 is supported on the OS version Buster for this product Z-wave - https://razberry.z-wave.me/z-way-server ... er.img.zip ?

Thanks.

[PoltoS]

This image is arm32 because Z-Way is currently not supported on arm64

[russzz57]

Thanks PoltoS.