RaZberry 7 Pro defective?

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PoltoS
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Joined: 26 Jan 2011 19:36

Re: RaZberry 7 Pro defective?

Post by PoltoS »

Please provide the log, so we check it. Are you sure you have clicked on the S2 keys to grant?
n-gauge
Posts: 10
Joined: 06 Jul 2022 17:54

Re: RaZberry 7 Pro defective?

Post by n-gauge »

I'm not quite sure how to understand what/how you mean 'clicked on the S2 keys to grant'. Could you elaborate, please?

I'll pm you the logs, as they're too long to be published here.
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PoltoS
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Joined: 26 Jan 2011 19:36

Re: RaZberry 7 Pro defective?

Post by PoltoS »

When you include in Expert UI an S2 capable device, there is a pop-up that asks you for keys to be granted. If you don't do that, S2 will fail to negotiate the secure key
n-gauge
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Joined: 06 Jul 2022 17:54

Re: RaZberry 7 Pro defective?

Post by n-gauge »

I do get a yellow "banner" displaying 'Wait for Key verification' but not a "real pop-up" as such.
Key_verification.PNG
Key_verification.PNG (10.79 KiB) Viewed 1779 times
And - when including in 'Security S2 & S0' - if S2 interview fails, shouldn't S0 be used automatically? Instead of interrupting/failing inclusion completely?

(When trying to include in Basic UI, process either hangs/fails or security interview does not succeed - essentially the same results as in Expert UI.)

Security interviews on these devices worked fine on the RaZberry 2 i had before.
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PoltoS
Posts: 7579
Joined: 26 Jan 2011 19:36

Re: RaZberry 7 Pro defective?

Post by PoltoS »

Looks like you are using a device with S0 only and something fails with it. Please provide the log for more details
n-gauge
Posts: 10
Joined: 06 Jul 2022 17:54

Re: RaZberry 7 Pro defective?

Post by n-gauge »

The result is the same with all devices (I'm currently only using Fibaro and Qubino) that I try to include.
I PM'ed you the logs of inclusion processes yesterday.
n-gauge
Posts: 10
Joined: 06 Jul 2022 17:54

Re: RaZberry 7 Pro defective?

Post by n-gauge »

@PoltoS
Have you had a chance to look at the logs I sent you? What problems did you find?
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