McoHome MH-S411 - Interview failure

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topcatsss
Posts: 24
Joined: 24 Nov 2016 22:27
Location: West Sussex, GB

McoHome MH-S411 - Interview failure

Post by topcatsss »

Razberry Gen 2
Vendor: RaZberry by Z-Wave.Me
Vendors Product ID: 1024 / 2
Z-Wave Chip: ZW0500
Library Type: Static Controller
SDK Version: 6.82.01
Serial API Version: 05.39
Firmware version v3.2.3
UI version v1.13.5


Device:
McoHome Technology Co., Ltd
MCO MH-S411
Application version 5.11
SDK version 6.61.01

I have tried repeated re-interview and it always stops at 92%
Fails on:
0 AssociationGroupInformation
1 AssociationGroupInformation

Any ideas?
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PoltoS
Posts: 7579
Joined: 26 Jan 2011 19:36

Re: McoHome MH-S411 - Interview failure

Post by PoltoS »

Need logs, but this is one of the heaviest CCs. It uses too many commands... Or maybe it is a device bug. Logs will tell more
topcatsss
Posts: 24
Joined: 24 Nov 2016 22:27
Location: West Sussex, GB

Re: McoHome MH-S411 - Interview failure

Post by topcatsss »

@PoltoS Okay may sound daft, which log file will tell more, as there are a number
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PoltoS
Posts: 7579
Joined: 26 Jan 2011 19:36

Re: McoHome MH-S411 - Interview failure

Post by PoltoS »

/var/log/z-way-server.log

From the moment you included it till the end of the interview
topcatsss
Posts: 24
Joined: 24 Nov 2016 22:27
Location: West Sussex, GB

Re: McoHome MH-S411 - Interview failure

Post by topcatsss »

Cleared down the item.

and re added.
Slightly different result, but still stuck at 96%


Screenshot 2022-11-07 123335.jpg
Screenshot 2022-11-07 123335.jpg (246.28 KiB) Viewed 1612 times
Screenshot 2022-11-07 123409.jpg
Screenshot 2022-11-07 123409.jpg (227.93 KiB) Viewed 1612 times
Screenshot 2022-11-07 123432.jpg
Screenshot 2022-11-07 123432.jpg (128.37 KiB) Viewed 1612 times
Attachments
dev 46 add.zip
inclusion log file
(31.26 KiB) Downloaded 92 times
topcatsss
Posts: 24
Joined: 24 Nov 2016 22:27
Location: West Sussex, GB

Re: McoHome MH-S411 - Interview failure

Post by topcatsss »

It has also associated with other devices, that i have not selected??
Screenshot 2022-11-07 123924.jpg
Screenshot 2022-11-07 123924.jpg (257.79 KiB) Viewed 1612 times
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PoltoS
Posts: 7579
Joined: 26 Jan 2011 19:36

Re: McoHome MH-S411 - Interview failure

Post by PoltoS »

Looks like a missing reply from the device. Might be RF problem or the device is busy and forgets to answer. Anyway, this is not critical. Either Force interview of just mark it as done via the API.
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