Unable to include HomePro ZRP230 replacement switch module

[filipvervloesem]

I have been using a HomePro ZRP230 switch module for a couple of months now and suddenly it got broken for no special reason. I received a replacement module, which is working fine (I can switch it on/off with the button on the module itself). However, when trying to add this new module to my Z-Wave network, I see following debug log messages and the device is not added to my network:

2012-09-30 09:48:28,266 Z-Wave.ERROR Callback received, but no corresponding job in queue. Continue operations as if it is in queue.
2012-09-30 09:48:28,266 Z-Wave.DEBUG RECEIVED: ( 01 07 00 4A A0 06 00 00 14 )
2012-09-30 09:48:28,192 Z-Wave.DEBUG Removing job: Add/re-include node to network: Stop
2012-09-30 09:48:28,192 Z-Wave.DEBUG RECEIVED ACK
2012-09-30 09:48:28,108 Z-Wave.DEBUG SENDING (cb 0x00): ( 01 04 00 4A C5 74 )
2012-09-30 09:48:28,098 Z-Wave.DEBUG Removing job: Add/re-include node to network: Start
2012-09-30 09:48:28,098 Z-Wave.DEBUG Adding job: Add/re-include node to network: Stop
2012-09-30 09:48:28,097 Z-Wave.INFO Add/re-include node to network: Start: Failed
2012-09-30 09:48:28,097 Z-Wave.DEBUG RECEIVED: ( 01 07 00 4A A0 07 00 00 15 )
2012-09-30 09:48:27,307 Z-Wave.INFO Add/re-include node to network: Start: Node found: node 0
2012-09-30 09:48:27,307 Z-Wave.DEBUG RECEIVED: ( 01 07 00 4A A0 02 00 00 10 )
2012-09-30 09:48:25,530 Z-Wave.INFO Add/re-include node to network: Start: Ready to add - push button on the device to be added
2012-09-30 09:48:25,529 Z-Wave.DEBUG RECEIVED: ( 01 07 00 4A A0 01 00 00 13 )
2012-09-30 09:48:25,457 Z-Wave.DEBUG RECEIVED ACK
2012-09-30 09:48:25,405 Z-Wave.DEBUG SENDING (cb 0xa0): ( 01 05 00 4A C1 A0 D1 )
2012-09-30 09:48:25,400 Z-Wave.DEBUG Adding job: Add/re-include node to network: Start

I tried adding it several times, but no luck so far. I also removed the broken device from my network first. Any idea what's going wrong here?

[PoltoS]

It's a common rule: when something can not be included, exclude it first. This might happen due to some inconsistent state in your new ZRP230.

[filipvervloesem]

In fact I tried this before (just to be sure the inclusion would work) and just tried once again excluding it first and including it afterwards, but no result so far...

I checked the job queue while including the device and noticed that it said "Node found: node 0" and then "Failed" after pushing the inclusion button on the switch module. Is this normal?

[PoltoS]

as well as with some other extremely old Merten devices. This seems to be a problem in the stick SDK. What is the stick and it's version. There were versions of SDK having these problems.

[filipvervloesem]

Hardware
Vendor: Z-Wave.Me
Vendors Product ID: 1 / 1
Z-Wave Chip: ZW0301

Firmware
Library Type: Static Controller
SDK Version: 5.03
Serial API Version: 03.55

[PoltoS]

We have seen this with our 4.54 sticks.

Anyway, your controller should be SUS/SIS, so you might use any other controller (portable or static) to include your ACT device. First of all try with one of your portable controller (you certainly have some).

[filipvervloesem]

Unfortunately, I don't have any portable controller (only the Z-Wave.Me-stick attached to my OpenWRT-router)

I still don't understand why I could include this device a couple of months ago, while it fails now for the replacement module. Well, I guess I'll have to buy a portable controller to get it working...

[PoltoS]

This probelm is far bayond our and ACTs capabilities - it is inside Z-Wave protocol. Unfortunatelly we are not able to solve it.

I can only suggest you to try exclude the device using someone else's controller and try to include it again.

Also check the manual - may be a single click sends only a NIF packet (so, Z-Way will see it and will write "Node found: 0", but the fail). May be triple click should be the right combination to put it into LearnMode? Same with exclusion.

[filipvervloesem]

Thanks for the suggestions, I have tried both single and triple-clicks which might explain the confusing error messages. According to the documentation (http://www.act-remote.com/HPW/Inst/ZRP230_instr.pdf), a single click should be enough for the inclusion/exclusion process. Anyway, I'll see if I can get another controller if I'm still unable to include the device...

[filipvervloesem]

For the record, I bought the Aeon Labs Minimote remote and was able to exclude the device with this remote. Afterwards, including the device in Z-Way was no problem at all!