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No blue channel with Zipato RGBW bulb 2

Posted: 03 Jul 2017 12:45
by luuk.engelen
Hi everyone, I have a problem using the Zipato RGBW bulb 2. I can include it (it is known as the version 1 of the Zipato bulb), but when I check the settings in the expert gui , I only see channels for soft-white, bright-white, red and green, but no for blue! I can change the values for the existing colors and they work fine.

Can anyone please help me?

Re: No blue channel with Zipato RGBW bulb 2

Posted: 27 Jul 2017 23:30
by PoltoS
Is this a new nulb (white one)? If so, it is a known problem of the device - firmware update will heal it. Not sure if Zipato provides it, but we were in contact with their factory - they know this problem and have a fix