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Hi,
I have a Yale (/Assa Abloy) Keyfree Connected Z-Wave lock. It consistently stops with the interview incomplete, and always the same 4 command classes that have failed: DoorLock, UserCode, Battery and FirmwareUpdate. This is the same whether I try S0 or S2 security. From what I can see when clicking on the command classes, Z-Way is unhappy with some of the answers because some of the values are in red.

Incidentally, there is also no ZDDX file for this particular lock variant.

I am using latest Z-Way 4.0.3 with a Razberry 7 Pro running latest firmware 7.36.

I can provide logs and Zniffer/ART traces if required along with any other information needed.

Thanks,

Greg

Please send us the log. It should explain all.

Thanks, log etc. sent to support@z-wave.me.

Hi,

Is there any progress on this? I haven't heard anything (and I can't login using the supplied credentials to check).

Thanks,

Greg

Hi PoltoS,

Is there any progress at all?

Greg

Hi PoltoS,

Any update? Even if it's "there's nothing that we can do" or a workaround would be useful.

Greg

Hello!

PMed you

Hi PoltoS,

Thanks - I have pmed you back.

Greg

Is your Yale lock firmware updated?