Help! Pairing mode not working any more...

Discussion about Z-Uno product. Visit http://z-uno.z-wave.me for more details.
abuyeeee
Posts: 5
Joined: 05 Dec 2016 21:58

Re: Help! Pairing mode not working any more...

Post by abuyeeee »

hello. i am using smartthings hub and z-uno. can you help me? as I already connected to the smarthings hub, I am the example simple switch, but nothing happen... do you have any idea why?
abuyeeee
Posts: 5
Joined: 05 Dec 2016 21:58

Re: Help! Pairing mode not working any more...

Post by abuyeeee »

Hi. can anyone help me. I am using smartthings hub and already connected with my z-uno. however, when i upload the sketch, the simple switch, the led is not light up. can anyone help? or did I actually made any mistakes during the process?
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Help! Pairing mode not working any more...

Post by PoltoS »

Please try first to load some demo sketch like http://z-uno.z-wave.me/examples/SimpleSwitch/
Then exclude Z-Uno form SmartThings (or reset it http://z-uno.z-wave.me/Reference/Z-Wave/#Device reset)
Then include in SmartThings.
It should work then
abuyeeee
Posts: 5
Joined: 05 Dec 2016 21:58

Re: Help! Pairing mode not working any more...

Post by abuyeeee »

I already did those things.and after I include my z-uno. I still cannot control the switch. the led still not turn on. The name is Z-wave device multichannel right? and the Z-wave device already on withg green light. but when I turn on or off. nothing happened. do I need to change anything at the IDE tools? those multicommand and security affect anything?
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Help! Pairing mode not working any more...

Post by PoltoS »

Ahh, indeed. Remove MultiCmd and Security - these things will certainly help
abuyeeee
Posts: 5
Joined: 05 Dec 2016 21:58

Re: Help! Pairing mode not working any more...

Post by abuyeeee »

is it normal that my device range is only around 30cm?
michap
Posts: 437
Joined: 26 Mar 2013 10:35
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Re: Help! Pairing mode not working any more...

Post by michap »

You mean distance between Z-Uno and Gateway?

No, it isn't.
You have right model (European and using in Europe?) And the frequency in Arduino is set to Europe?

It should work for normal Z-Wave Plus distance - like other devices.

Michael
abuyeeee
Posts: 5
Joined: 05 Dec 2016 21:58

Re: Help! Pairing mode not working any more...

Post by abuyeeee »

I am using the USA model in MAlaysia which use European frequency. Does the disturbance in frequency affect the range of the z-uno and gateway?
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Help! Pairing mode not working any more...

Post by PoltoS »

USA model of Z-Uno? It does not exist yet ;)
EU model will work perfectly for Malaysia.
sweetLou
Posts: 1
Joined: 04 Jan 2017 17:03

Re: Help! Pairing mode not working any more...

Post by sweetLou »

I'm in the US and thought I'd try a Z-Uno after I saw there was a USA option under frequencies.
Frequency USA
Security Disabled
MultiCommand DIsabled

I can't get it to show up in Smartthings hub

I press the button labeled "button" 3 times and get a rapid red blink, the green slow blink keeps going
nothing found
Is the USA frequency something that isn't supported yet?
Am I missing a setup step?
Will it be a software or hardware change to support?
I had to write a device handler for a different switch in my house - but I think it showed up and smartthings just couldn't do anything with it until I wrote a handler. I also needed the device fingerprint to write the handler... but I don't know that I'm there yet...
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